Privacy Policy · AWN Roofing Specialists

Last updated: 28 July 2026. This is a placeholder template — review with a qualified legal professional before going live.

1. Who we are

AWN Roofing Specialists ("we", "us", "our") is a roofing contractor based in Wimbledon, London SW19. We are the data controller for any personal information you provide through this website.

Contact: info@awnroofing.co.uk · 07563 865709

2. What personal data we collect

Quote / Contact forms: Name, phone, email, postcode, property type, service required, message, optional photo attachment, IP address, user agent.
Analytics: If enabled, anonymised usage data via Google Analytics 4.
Cookies: Strictly-necessary cookies for session, plus analytics cookies after consent.

3. How we use it

To contact you about your enquiry and provide a quote.
To deliver the services you request.
To improve our website (analytics, only after consent).
To meet legal or regulatory obligations.

4. Legal basis

UK GDPR Article 6 bases used: (b) performance of a contract / pre-contractual steps; (f) legitimate interests in running and improving our business; (a) consent for analytics cookies.

5. Sharing your data

We never sell your data. We share only with:

Our email service provider (to send you our reply).
Cloud hosting / database providers.
Professional advisers / insurers if a job requires it.
Authorities if legally required.

6. How long we keep it

Quote enquiries: up to 24 months unless you become a customer. Customer records: up to 7 years (HMRC / insurance requirements).

7. Your rights

You have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. Contact us to exercise these. You can complain to the Information Commissioner's Office (ICO).

8. Security

We use HTTPS, encrypted storage, restricted admin access, and rate-limited forms. No system is 100% secure; if a breach affects you, we will notify you and the ICO as required.

9. Changes to this policy

We may update this policy. Material changes will be flagged on the homepage.